Shipping Information
Yes, we do! For customers in Abuja, Benue, Kaduna, and Nasarawa, we offer guaranteed same-day or next-day delivery. For other locations across Nigeria, delivery typically takes 2–5 days. We recommend placing orders early for special occasions, so everything arrives right on time!
Yes. Our product prices do not include shipping costs. You are responsible for paying the delivery fee, which will be calculated at checkout or invoiced separately depending on your order.
Alternatively, if you'd prefer to collect your order in person, you can schedule an appointment to visit our store location and pick it up—no shipping fee required. Please note that orders must be paid for in advance, and pickup is by appointment only.
We tailor the delivery method to the size of your order:
Small parcels are distributed via our trusted logistics partners using delivery bikes, ensuring fast, efficient, and eco-friendly service.
Larger gifts or bulkier items are transported by cars, vans, or trucks, handled by professional drivers equipped to manage heavier or oversized packages with care.
Absolutely! When placing your order, simply indicate your preferred delivery date at checkout or contact us directly. We’ll make sure your gift arrives right on time to create that perfect moment.
Orders and Returns
Yes, you may cancel your order within 1 hour of placing it by contacting us at [email/phone]. After this window, your order begins processing and cannot be cancelled.
We handle these situations swiftly:
Notify us within 24 hours of delivery with photos and order number.
We’ll offer a replacement, refund, or store credit, depending on your preference.
If needed, we'll provide return instructions at no extra cost.
At Ral Gifts & Hampers, you’ll receive a Shipping Confirmation via email (or SMS, if opted in) once your order has been handed over to our delivery partners.
Payments
Yes, we do! Our digital gift vouchers are perfect when you want to let your recipient choose their favorite hamper or gift item. They come in various denominations and are redeemable on our website. Just let us know the value you'd like, and we'll send a beautiful e-voucher straight to your inbox—or directly to your recipient with a custom message.
Partnerships & Collaborations
To have us feature your brand and products in our range please send a mail to our sales team on sales@ralgifthampers.com
For our trainings and seminars please send a mail to ralgifthampersacademy@gmail.com
or ragiftsolutions@yahoo.com
If You Have More Questions
Please reach out to us via our email, phone numbers, WhatsApp and all our social media handles