Small Parcels are delivered via our logistics partners delivery bikes and larger parcels by cars and vans
Yes please, You will be required to pay a stipulated fee based on the delivery location.
We are based in the Federal Capital Territory Abuja. So We ship from our location in Abuja
We offer guaranteed same day and next day shipping and delivery for orders to be delivered within the Federal Capital Territory, Benue, Kaduna and Nasarawa States. All other states are delivered between 2-5 days.
Yes you can schedule your delivery date at checkout. Please look out for the delivery calendar and pick appropriately
Orders and Returns
You will be notified via your registered email, once your order ships.
Yes you can cancel your order as soon as it is created until 1 hour after. You will receive a refund via same method you paid with.
Sorry we do not accept returns for Gift hampers. However, should any item in your order arrive damaged, please contact us immediately sending a photo of how your gift was received so we can launch an investigation with the delivery provider immediately. We will ensure this is resolved ASAP
We welcome all feedback, in the unlikely event that you have a complaint, please contact us in writing via email to email@example.com. Please understand that we are unable to fix anything that has gone wrong if we don’t know about it, this feedback helps our business to become better for you and all future customers. Any comments or issues you have will be taken very seriously and treated in the strictest confidence and dealt with immediately. We will acknowledge your complaint within 48 hours and give you a timescale for resolving your complaint and keep you informed of progress.
We can arrange a pickup for your order in Abuja. Please book an appointment before setting out to our location for a pickup
You can pay securely using your bank debit or credit Card, a Ral Gifts and Hampers Gift card or pay via Bank transfer.
Yes, you can; using the Zilla payment option we have provided at checkout. You will see the buy now and pay later option at checkout, click on it and follow the prompts to finish up your order
You should be notified by your card issuer if your payment goes through
Partnerships & Collaborations
To have us feature your brand and products in our range please send a mail to our sales team on firstname.lastname@example.org
For our trainings and seminars please send a mail to email@example.com or firstname.lastname@example.org